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  • 2020-10-27 at 1:13 pm #15098
    Jeremy Brown
    Member

    Me again, sorry!

    I’m getting this error, suddenly:

    Internal error: Could not apply object/image style for one or more frames. Please do not use generated documents. If this error persists, please contact our support.

    [Error code 404406]

    Any ideas?

    Thanks,

    Jeremy

    2020-10-27 at 1:19 pm #15099
    Pat
    Staff

    Hi Jeremy,

    this needs further investigation.

    Please do one of the following two things (both might become necessary)

    1. Try to reproduce the issue. Once it appears go to menu > help > Send Feedback and send us the feedback form and tick the checkbox to submit logfiles.
    2. Package your project including datasource and layout and send it over to support@toolboxcode.com – we hereby guarantee to use submitted data only for debugging and delete it immediately afterwards.

    We will then immediately investigate it.

    Regards
    John

    Official MyDataMerge Team

    2020-10-27 at 1:31 pm #15100
    Pat
    Staff

    Thank you for submitting the Feedback. Please send me the content of menu > help > diagnostic

    Meanwhile … did you try a full restart of Adobe Indesign and MyDataMerge?

    Official MyDataMerge Team

    2020-10-27 at 4:52 pm #15101
    Pat
    Staff

    It turned out to be a configuration issue. Glad everything works now!

    Official MyDataMerge Team

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