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Hi,
I am receiving the error below when trying to merge
An internal error appeared. If this error persists, please contact our support.
[Error code 404032]Hi Ben,
Thanks for getting in touch.
Once this error appears could you please go to menu > help > send feedback.
Insert a small message and tick the checkbox and submit it.
This is a generic error we have to inspect individuell.
Official MyDataMerge Team
Thank you – we have received the report and will investigate it.
Official MyDataMerge Team
Hi Ben
do you merge images or any other kind of files? Are they located locally on your machine?
Does the error appear right at the beginning (first record) or at a specific record?
Official MyDataMerge Team
Hi Ben
in all Image replacement placeholders in MyDatamerge – where you select the datasource column go to the settings icon (gear icon) of the datasource element and select the option “Remove leading/trailing whitespaces“.
It seems like you have URLs that aren’t valid for InDesign (probably cause they start or end with whitespaces)
Please let us know if this solves the issue, then we can implement a fix to handle this automatically.
Edit: Here’s how: https://mydatamerge.com/knowledge-base/datasource-entry/
Official MyDataMerge Team
Solved (answers by email)
Glad we could help. Just let us know if there’s anything else you need to know.
Official MyDataMerge Team
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