- 2021-10-11 at 9:07 am #16394Massimiliano ScarpelliniCustomer
i have purchased the license and after i purchased the license i have error with import data
MyDataMerge couldn’t open a file.
<span class=”errorcode”>[Error code 404200]</span>
The same error there is in the your demo file (example 2000_records_missing_data ..)
How i resolve?2021-10-11 at 9:19 am #16395Massimiliano ScarpelliniCustomer
for this problem now not open all files!
The same problem is on all files that i have tested before purchased.
Please resolve this problem!
Mac os catalina 10.15.6
Excel 16.532021-10-11 at 9:28 am #16396PatStaff
Hi there and welcome aboard!
Before doing anything else please restart your system completely once (without having the checkbox checked on the macOS shutdown dialog).
This way Indesign and Excel will also completely restart.
Please retry then and report back if your issue is solved.
Official MyDataMerge Team2021-10-11 at 9:30 am #16397PatStaff
Additionally make sure to have the latest version installed (menu > MyDataMerge > Check for updates)
Official MyDataMerge Team2021-10-11 at 10:28 am #16398Massimiliano ScarpelliniCustomer
thanks, the error is corrected.
Best regard2021-10-11 at 12:49 pm #16399PatStaff
Glad we could help. Just let us know if there’s anything else you need to know.
Official MyDataMerge Team
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