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  • #15899
    Simon Williams
    Member

    Hi, I think I must be missing something as I am trying to add an image to the records on the trial version although it is not going green and I can’t figure out what I am doing wrong.

    I have selected download image and have a URL link inside the spreadsheet. Here is the example of the link we are using:

    https://media-exp1.licdn.com/dms/image/C5603AQFUBnUOokAm0A/profile-displayphoto-shrink_100_100/0/1613995896783?e=1625702400&v=beta&t=3-FExpoOAQhWrL56eYw9k5g4KayByhikK1_U8EMgYYc

    Any advice would be greatly appreciated.

    Thanks, Si

    #15900
    Pat
    Staff

    Hi Simon

    In the preview box to the right you can see a “more info” button. Clicking it will bring you to the log. There you can open the issue by clicking it.
    In your case it will tell you that a file extension is missing in the link. We need one to categorize the type of image and to place it properly within InDesign.

    To break it down: Generic links are not possible – we require a file extension in the link, then it will work.

    Official MyDataMerge Team

    #15901
    Simon Williams
    Member

    Hi Pat,

    I did wonder as much, so I appreciate the reply.

    However, I can’t see the ‘more info’ button in the preview box, to be fair, I can’t even see the preview box either. Can you point me in that direction so I can see for myself on future issues?

    Thanks, Si

    #15902
    Pat
    Staff

    Hi there,

     

    of course. You can show the preview box be clicking the EYE icon as outlined here:

    https://mydatamerge.com/knowledge-base/preview/

     

    And here you will find information on how to work with the log:

    https://mydatamerge.com/knowledge-base/log/

    Official MyDataMerge Team

    #15903
    Simon Williams
    Member

    Thanks for that Pat. I was struggling as the eye icon wasn’t there.

    I will change the image data source anyway and see how I get on and come back to you if I have any other questions.

    Thanks, Si

    #15904
    Pat
    Staff

    Glad we could help. Just let us know if there’s anything else you need to know.

    Official MyDataMerge Team

Viewing 6 posts - 1 through 6 (of 6 total)
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