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- 2021-05-05 at 9:40 am #15899Simon WilliamsMember
Hi, I think I must be missing something as I am trying to add an image to the records on the trial version although it is not going green and I can’t figure out what I am doing wrong.
I have selected download image and have a URL link inside the spreadsheet. Here is the example of the link we are using:
Any advice would be greatly appreciated.
Thanks, Si
2021-05-05 at 10:33 am #15900PatStaffHi Simon
In the preview box to the right you can see a “more info” button. Clicking it will bring you to the log. There you can open the issue by clicking it.
In your case it will tell you that a file extension is missing in the link. We need one to categorize the type of image and to place it properly within InDesign.To break it down: Generic links are not possible – we require a file extension in the link, then it will work.
Official MyDataMerge Team
2021-05-05 at 10:39 am #15901Simon WilliamsMemberHi Pat,
I did wonder as much, so I appreciate the reply.
However, I can’t see the ‘more info’ button in the preview box, to be fair, I can’t even see the preview box either. Can you point me in that direction so I can see for myself on future issues?
Thanks, Si
2021-05-05 at 10:58 am #15902PatStaffHi there,
of course. You can show the preview box be clicking the EYE icon as outlined here:
https://mydatamerge.com/knowledge-base/preview/
And here you will find information on how to work with the log:
https://mydatamerge.com/knowledge-base/log/
Official MyDataMerge Team
2021-05-05 at 11:46 am #15903Simon WilliamsMemberThanks for that Pat. I was struggling as the eye icon wasn’t there.
I will change the image data source anyway and see how I get on and come back to you if I have any other questions.
Thanks, Si
2021-05-05 at 11:52 am #15904PatStaffGlad we could help. Just let us know if there’s anything else you need to know.
Official MyDataMerge Team
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