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  • #11143
    The Next Wave
    Customer

    FYI- your captcha doesn’t work in Firefox on Mac right now-

    can’t see the digits- or enter a solution.
    Had to use Chrome.
    Screen shot- https://ibb.co/DV8HdKH

    #11144
    Pat
    Staff

    Hi the next Wave and welcome to the forum

    Thank you for your feedback!

    Does it work if you empty your browser’s cache before on firefox?

    In our test cases it works on every major browser.

    Official MyDataMerge Team

    #11152
    The Next Wave
    Customer
    This reply has been marked as private.
    #11153
    Pat
    Staff

    Hi there,

    thank you for your feedback.

    We tried every form in the latest firefox on Mac. They work as expected. There was a gap of about 30 minutes yesterday where a broken form was online – looking like the screenshot you sent over. It seems like you visited the site in that period.

    Then your browser cached the damaged captcha and loads it all time you visit the site again.
    This is why you need to clean the cache. Here’s a how to: https://kb.iu.edu/d/ahic#firefox

    Second question: Your purchased the subscription model. If you cancel the subscription (on your account page) it will stop working after a year.
    There’s also a lifetime version available on the purchase page, check the differences in the descriptions: https://mydatamerge.com/purchase/

    Official MyDataMerge Team

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