Viewing 7 posts - 1 through 7 (of 7 total)
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  • 2024-03-20 at 2:32 pm #19730
    Christopher Bick
    Customer

    I cannot say what the message is related to. I have already sent you the error report. As soon as I want to export, this message appears.

    2024-03-20 at 2:36 pm #19731
    Pat
    Staff

    Thank you! We will dig into this.
    Pat

    Official MyDataMerge Team

    2024-03-20 at 3:15 pm #19732
    Christopher Bick
    Customer

    I tried differen ways. If i remove the image placeholders, its working. So the problem seems to be related to the image-placeholders. I created them, by opening a new text-field, set the size and placement and entering the <<@placeholder-name>> … Is there anything wrong about that way?

     

    Edit: The Preview in the field list, shows the image 🤷🏼‍♂️

    2024-03-20 at 3:25 pm #19733
    Pat
    Staff

    Hi there,

    Thnank you for the Details. You’re doing nothing wrong.
    We’ll check this asap.

    Regards
    Pat

    Official MyDataMerge Team

    2024-03-20 at 3:44 pm #19734
    Pat
    Staff

    Hi,

    first good news: We have been able to reproduce it. Now we’re trying to locate the issue and add another test to our test scenario (so this doesn’t happen again!).
    Thank you for your patience and the report – you might try downgrading to 2.1.8 by clicking here.

    Regards,
    Pat

    Official MyDataMerge Team

    2024-03-20 at 8:21 pm #19736
    Pat
    Staff

    Good news.
    The issue is solved and will be released tomorrow in hotfix 2.1.11.

    Regards
    Pat

    Official MyDataMerge Team

    2024-03-21 at 7:58 pm #19746
    Pat
    Staff

    Hi Christopher,

    The update to 2.1.11 is live and should fix this issue. Please give it a try and let me know
    You can update via MyDataMerge menu > Check for updates.

    Regards,
    Pat

    Official MyDataMerge Team

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