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  • 2025-09-09 at 7:21 pm #21071
    Blair Helgason
    Member

    I am unable to export to an Interactive PDF. Progress bar is stuck at 25%. An export to InDesign works but it doesn’t create a hyperlink, only a URL as text.

    2025-09-09 at 8:25 pm #21072
    Pat
    Staff

    Hi Blair

    Thanks for getting in touch.

    No worries we’ll figure this out.

    First of all make sure you got the most recent version of MyDataMerge.

    Then do a full restart of your mac (without having the checkbox ticked in the shutdown dialog – this is important). Most of the times stucked communication between Indesign and MyDataMerge is solved this way.

    Official MyDataMerge Team

    2025-09-13 at 7:28 pm #21080
    Pat
    Staff

    Any progress here?

    Official MyDataMerge Team

    2025-09-17 at 7:49 am #21090
    Pat
    Staff

    Hi Blair,

    we found an issue with exporting interactive PDFs in the current version of InDesign. We’re currently looking into it. This might affect you.
    I’ll keep you updated. Should be solved soon.

    Regards
    Pat

    Official MyDataMerge Team

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