- 2021-09-23 at 4:03 am #16296Mitch HuangCustomer
I have a set of data and some of them may be too long to fit in a textframe. I’ve tried to apply the “Styling” function to “Fit text to frame (decreasing only” and it works.
However, in another textframe which consists of three placeholders, the program runs with an error code 404400. I’ve set all three placeholders to “Fit text to frame (decreasing only)” but I think this is not reasonable because it cannot be judged that has to be decreasing independently for the three placeholders.
Is there any way to do that perfectly ?
Mitch2021-09-23 at 5:05 am #16297PatStaff
Try to only set the last placeholder in the textframe to “Fit text to frame (decrease only)” as this option always changes the size of the whole text of a frame.
Let me know if it works for you.
Official MyDataMerge Team2021-09-23 at 9:30 am #16298PatStaff
According to the bug you detected: Are you running the latest version 1.6.14?
If so – could you reproduce the error and immediately after it go to menu > help > Send Feedback, leave a note and tick the checkbox (!important!)
Then we can use the transmitted logs to provide a solution in the next release.
Official MyDataMerge Team2021-09-23 at 4:00 pm #16301Mitch HuangCustomer
According to your reply #16297, sometimes it works.
My case is that when I set the font size under 16pt, it is ok. But when I set the font size larger than 18pt, it runs fail with error code 404400 even if I enlarge the height of the textframe.
Mitch2021-09-23 at 4:01 pm #16302Mitch HuangCustomer
Yes. I did that. Please let me know if you received the “feedback” because the dialog box get back to empty when I press the “Send” button. I do not know if it is really sent or not.
Mitch2021-09-23 at 4:11 pm #16303PatStaff
Thank you for the report. We’re on it.
No worries. We’ll find a solution! :)
Official MyDataMerge Team2021-09-24 at 12:44 pm #16305PatStaffThis reply has been marked as private.
Official MyDataMerge Team2021-09-24 at 4:36 pm #16306Mitch HuangCustomerThis reply has been marked as private.2021-09-24 at 9:00 pm #16307PatStaff
Thank you. We received it and we were able to reproduce the issue.
We’re now analyzing what causes it.
I’ll keep you updated.
Official MyDataMerge Team2021-09-25 at 12:51 pm #16310PatStaffThis reply has been marked as private.
Official MyDataMerge Team2021-09-25 at 3:04 pm #16318Mitch HuangCustomerThis reply has been marked as private.2021-09-25 at 5:50 pm #16319PatStaff
Glad to hear this fixes the issue for you. It will be included in the next release. I’ll keep you updated.
Official MyDataMerge Team2021-09-25 at 8:04 pm #16322PatStaff
we decided to release 1.6.15 with this small fix today. So feel free to update to the official release 1.6.15 from within MyDataMerge. Please flag this thread as resolved if your issue is fixed.
Official MyDataMerge Team2021-09-28 at 7:55 am #16329Mitch HuangCustomer
Thanks. I’ve downloaded 1.6.15 and confirmed that.
Mitch2021-09-28 at 8:03 am #16330PatStaff
Glad we could help. Just let us know if there’s anything else you need to know.
Official MyDataMerge Team
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