- 2021-08-24 at 6:10 pm #16186James BCustomer
Please see the below video.
An error appeared while trying to apply a text style. Please restart Adobe Indesign and try again. If this error persists, please contact our support. If documents have been generated, please check them before usage.
<span class=”errorcode”>[Error code 404400]</span>
I can’t work out why it’s kicking up this error when I try to export MR per page layout provided.
J2021-08-24 at 6:25 pm #16187PatStaff
Could you please try to not include any placeholders in overset text (your placeholders are cut off)? This is a requirement.
If this doesn’t work please do the following:
Right after the issue appears, goto MyDataMerge > Menu > Help > Send feedback. Leave us a note and tick the checkbox. Then we’ll receive the error log and can check it for you.
No worries – we’ll get that solved.
Official MyDataMerge Team2021-08-24 at 6:32 pm #16188PatStaff
Additional question: what kind of text style do you want to apply? Resizing? Character/paragraph format?
Official MyDataMerge Team2021-08-24 at 6:37 pm #16189James BCustomer
Thanks for the superb customer service / support.
Sorry for all the questions today.
I’m not sure I can answer your question re: what kind of text style.. I don’t really know what it mean?
I’ve just set the various placeholders in the format I want.. (font/weight/size).
Strange that it works fine when turning off multiple records…2021-08-24 at 6:38 pm #16190James BCustomer
See image of indesign file if this helps at all, you’ll see it’s quite a complicated one.
P.S. Removing overset didn’t fix it.2021-08-24 at 6:39 pm #16191James BCustomer
It also works when there’s only ONE of the above card (ie when I delete the duplicate…) so there’s definitely something weird going on with that.
J2021-08-24 at 6:41 pm #16192James BCustomer
I sent through the feedback. 👍🏻2021-08-24 at 6:57 pm #16193PatStaffThis reply has been marked as private.
Official MyDataMerge Team2021-08-24 at 7:18 pm #16194James BCustomer
I just realised it might be because I am applying an uppercase transformation to fields with a ‘-‘ in them? Possibly?
Dnno just an idea.2021-08-24 at 7:27 pm #16195PatStaff
We received the files. We’re on it.
Official MyDataMerge Team2021-08-24 at 9:49 pm #16197PatStaffThis reply has been marked as private.
Official MyDataMerge Team2021-08-24 at 9:53 pm #16198James BCustomer
Glad it wasn’t me being stupid.
Thanks for all your hard work,
Look forward to hearing from you tomorrow re: the BETA.
James2021-08-25 at 1:37 pm #16205PatStaff
Good news, James!
The update is live. Go to MyDataMerge menu > Check for updates
Can we help you with anything else? Otherwise please close this thread as resolved.
Official MyDataMerge Team2021-08-25 at 2:43 pm #16206James BCustomer
👍🏻2021-08-25 at 2:56 pm #16207PatStaff
Glad we could help. Just let us know if there’s anything else you need to know.
We hereby confirm deletion of all submitted files.
Official MyDataMerge Team
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