Viewing 4 posts - 1 through 4 (of 4 total)
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  • 2024-11-07 at 10:40 am #20335
    Sabine
    Member

    Hi,
    Unfortunately, I am currently unable to work with MD as I am receiving the error messages mentioned in the topic.
    My version is 2.1.4. Perhaps a new installation would help. Could you send me a link to this? Thanks and best regards

    2024-11-07 at 2:17 pm #20336
    Pat
    Staff

    Hi there

    please try the following:

    Restart your mac WITHOUT having the checkbox ticked in the shutdown dialog (do not reopen all windows). This way you make sure to REALLY close apps and clear caches (which might be the issue).

    The error you receive is basically “Communication with Adobe InDesign is not possible”

     

    Regards

    Pat

    Official MyDataMerge Team

    2024-11-07 at 2:42 pm #20337
    Sabine
    Member

    Thank you Pat, it worked.
    Have a nice day.

    2024-11-07 at 2:49 pm #20338
    Pat
    Staff

    Glad we could help. Just let us know if there’s anything else you need to know.

    Official MyDataMerge Team

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