Viewing 6 posts - 1 through 6 (of 6 total)
- AuthorPosts
- 2023-05-01 at 10:13 pm #18848Jessica GilbertCustomer
Hi,
I’ve had two totally different merges with different InDesign and data files give me this error message:
“An internal error appeared. If this error persists, please contact our support.
<span class=”errorcode”>[Error code 404032]”</span>Is there a common issue that causes this?
Thanks.
2023-05-01 at 10:40 pm #18849PatStaffHi Jessica
Right after the issue appears, please send us Feedback:
- Go to Menu > Help > Send Feedback
- Enter a name, email and some text
- Tick the checkbox to send us the log files (important!)
This error is pretty Broad so we need to have a closer look.
Regards
Pat
Official MyDataMerge Team
2023-05-02 at 2:26 pm #18851Jessica GilbertCustomerHi Pat,
I sent one when it happened yesterday, but I just tried the merge again and sent another.
Thanks,
Jessica2023-05-03 at 10:47 am #18853PatStaffThis reply has been marked as private.Official MyDataMerge Team
2023-08-19 at 11:31 am #19092PatStaffAny progress on this? Otherwise we will close this ticket
Official MyDataMerge Team
2023-09-08 at 9:10 pm #19157PatStaffClosed due to no response
Official MyDataMerge Team
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Viewing 6 posts - 1 through 6 (of 6 total)
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