Hi, I’m having an issue where MyDataMerge is unexpectedly crashing/closing when I click on a certain placeholder to finish setting it up.

The first crash occurred when I set some static text to come in if a field contained a certain word. My static text contained a ‘:’ character – this is the only difference from last time I tried this and it worked fine. Now it won’t let me even edit the placeholder, preview it or try to change the settings to fix the issue.

I think a few crash reports have been sent (my work purchased MyDataMerge under a different user account with an email address as the username).

Please let me know if I can supply further information to help troubleshoot.