Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 2020-09-22 at 1:54 am #14851
    Ben Myers
    Customer

    Hi,

    My Mac crashed and I purchased a new machine but I cannot activate my licence.

    Please help!

    Thanks

    Ben

    2020-09-22 at 5:51 am #14853
    Pat
    Staff

    Hi Ben

    Thank you for contacting us. will immediately check this.

    Regards

    Pat

    Official MyDataMerge Team

    2020-09-22 at 5:58 am #14854
    Pat
    Staff

    Hi Ben

    You have two license keys and one was just deactivated by my teammate John.

    Is your issue resolved with this?

    Official MyDataMerge Team

    2020-09-22 at 6:24 am #14855
    Ben Myers
    Customer

    Hi Pat,

    I had to purchase another licence as I need to continue work. Can this be refunded?

    Thanks,

    Ben

    2020-09-22 at 8:33 am #14856
    Pat
    Staff
    This reply has been marked as private.

    Official MyDataMerge Team

    2020-09-26 at 1:45 pm #14884
    Pat
    Staff
    This reply has been marked as private.

    Official MyDataMerge Team

    2020-10-06 at 6:43 pm #14966
    Pat
    Staff

    Hi Ben,

    You may from now on deactivate devices in your online account :)

    In the next update MyDataMerge will also transmit a device name so you may separate them more easily.

     

    Regards

    Pat

     

    Official MyDataMerge Team

    2020-10-15 at 3:12 pm #15018
    Pat
    Staff

    Hi Ben,

    just to let you know. A new update has just been released. From now on you may manage your activated devices from your online account.

    Regards
    Pat

    Official MyDataMerge Team

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Viewing 8 posts - 1 through 8 (of 8 total)
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