- 2020-09-22 at 1:54 am #14851Ben MyersCustomer
My Mac crashed and I purchased a new machine but I cannot activate my licence.
Ben2020-09-22 at 5:51 am #14853PatStaff
Thank you for contacting us. will immediately check this.
Official MyDataMerge Team2020-09-22 at 5:58 am #14854PatStaff
You have two license keys and one was just deactivated by my teammate John.
Is your issue resolved with this?
Official MyDataMerge Team2020-09-22 at 6:24 am #14855Ben MyersCustomer
I had to purchase another licence as I need to continue work. Can this be refunded?
Ben2020-09-22 at 8:33 am #14856PatStaffThis reply has been marked as private.
Official MyDataMerge Team2020-09-26 at 1:45 pm #14884PatStaffThis reply has been marked as private.
Official MyDataMerge Team2020-10-06 at 6:43 pm #14966PatStaff
You may from now on deactivate devices in your online account :)
In the next update MyDataMerge will also transmit a device name so you may separate them more easily.
Official MyDataMerge Team2020-10-15 at 3:12 pm #15018PatStaff
just to let you know. A new update has just been released. From now on you may manage your activated devices from your online account.
Official MyDataMerge Team
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