Tagged: ,

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 2023-02-07 at 6:21 pm #18448
    Brent del rosario
    Customer

    When I try to import from our server (where all our projects are located) i get this error. I have to copy over to my desktop just to be able to run a datamerge. Is there anyway to read from the server?

    2023-02-07 at 7:04 pm #18449
    Pat
    Staff

    Hi Brent,

    Is it an online server or a server in the local network? And how did you connect it? Smb?

    Regards

    Pat

    Official MyDataMerge Team

    2023-02-09 at 5:39 pm #18453
    Brent del rosario
    Customer

    It’s a Local Server. SMB – It’s a Synology NAS

    2023-02-18 at 8:32 am #18473
    Pat
    Staff

    HI there and sorry for the delay

    We could not reproduce it with our local network. So we organized a Synology NAS and are currently testing against that. I’ll come back to you once we have results.

    Regards Pat

    Official MyDataMerge Team

    2023-02-22 at 11:59 am #18489
    Pat
    Staff

    Hi Brent,

    we’ve setup an environment with an SMB connected Synology NAS and we were not able to reproduce this.

    So we need to specify. When you say “try to import from our server” what exactly do you mean. The InDesign file? Your datasource? Images? Or do you mean a MyDataMerge project?

    Where does the error appear? When adding an InDesign file? When opening a MyDataMerge Project? Please specify more.

    Additionally please do the following: Right after the issue appears in MyDataMerge go to MyDataMerge Menu > Help > Send Feedback. Make sure to tick the checkbox so we can receive logfiles and write us down a little note referencing to this ticket.

    Regards
    Pat

    Official MyDataMerge Team

    2023-03-02 at 6:11 pm #18504
    Pat
    Staff

    Any progress on this?

    Official MyDataMerge Team

    2023-03-24 at 10:09 pm #18724
    Pat
    Staff

    Closed due to no response

    Official MyDataMerge Team

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Setting File Failed – when adding from server’ is closed to new replies.