- 2020-12-15 at 3:39 am #15482Sasha ArfinMember
I can’t seem to select the type of QR code in Placeholders > Edit ‘qrcode’ > QR-Code — I want to select URL from the dropdown but it won’t change from Text. What am I doing wrong? Or what could be preventing this?
Thanks in advance for your help!2020-12-15 at 6:56 am #15483PatStaff
Could you please go to menu > help > Diagnostics and paste the info here?
Official MyDataMerge Team2020-12-15 at 11:21 am #15484PatStaff
no need to send us these informations anymore. We identified a bug and did already solve it.
An update with this hotfix will be available later this day.
Official MyDataMerge Team2020-12-15 at 1:16 pm #15488PatStaff
update 126.96.36.199 was just released. Please update from Menu > MyDataMerge > Check for Updates
Official MyDataMerge Team2020-12-15 at 3:04 pm #15490Sasha ArfinMember
Hi Pat, thank you so much for the updates! I really appreciate it. I will update the software now.2020-12-15 at 4:13 pm #15491PatStaff
Did it solve your issue?
Official MyDataMerge Team2020-12-15 at 4:57 pm #15492Sasha ArfinMember
Hi again Pat, I’ve just noticed that now I only have two options on the dropdown — Replace with text and Keep empty — the QR code option isn’t there.
Here are my diagnostics:
MyDataMerge 188.8.131.52 (11924)
Adobe InDesign 2021 (184.108.40.206)
MacBookPro15,12020-12-15 at 4:59 pm #15493PatStaff
QR-Codes are ONLY enabled if the text frame is a square and only contains the placeholder.
Please check if these requirements are met.
Official MyDataMerge Team2020-12-15 at 9:18 pm #15494PatStaff
Did this solve your issue?
Official MyDataMerge Team2020-12-16 at 6:31 pm #15501PatStaff
Do you need any more help on this?
Official MyDataMerge Team2020-12-18 at 7:35 am #15509PatStaff
Closed due to no response
Official MyDataMerge Team
- The topic ‘Unable to select type of QR code in dropdown’ is closed to new replies.